How to Get Support

In this tutorial, you will learn how to get technical support help.

Support Business Hours – M-F, 9a.m. – 5p.m. EST

If you are running into any issues, you can reach our support team simply using the links provided at the top of ServiceCEO.  

Live Chat

The best way to reach our support team is through the live chat feature.  If you click on Live Chat you will notice that it looks just like an instant messenger window.  

Simply fill in your information, let us know where you are contacting us from, and give us a summary of what we can do to help you.  Once you click the submit button, a chat window will open up for you and a support member will be with you shortly.

Support Ticket

To create a support ticket, click on the “Support” button at the top of ServiceCEO.  This will bring a pop-up window for you to view.
You can fill out the subject, which case reason, what part of the system it exists in the functional area, provide a brief description, and let us know the best way to reach you.  When you are finished, please click submit, and a support representative will reach out to you shortly.

Phone

You can also reach our support team through the phone number written at the top of ServiceCEO, which is 1(866) 982-9464.

‹ Personal Information Settings

Customer, Contact, and Locations Record Keeping ›

Posted in Getting Started with ServiceCEO, Training Tutorials